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Browse by Date: August 2004
ARTICLE

Creating Value for Your Customers

August 2004

From Feed and Grain Magazine - How well do you know your customers? Do you know and understand what your customers want from you with respect to products, services and information? A periodic reassessment of these questions is key to creating value for your customers and profits for your business.

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ARTICLE

Implementing a Successful CRM Strategy

August 2004

From Seed and Crops Digest - In golf, there is a physical game and a mental game. It’s much the same in Customer Relationship Management, or CRM. While the physical game is important, to truly excel at golf or to satisfy your customers, you need to be able to play...