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No Points for Original Thought: All That Matters Is Execution

Publication Gartner 2019-2020 Top Insights for the C-Suite: How to Excel at Both Strategy and Execution Reviewer Dr. Pete Hammett, Visiting Professor Summary In the mid 1990’s, I had the honor of leading the operations and technology teams at American Express in the...



Rethink Your Business for the Digital Age

Book  The Digital Transformation Playbook: Rethink Your Business for the Digital Age by David Rogers  Reviewer  Dr. Allan W. Gray, Executive Director and Professor  Summary  In The Digital Transformation Playbook: Rethink Your Business for the Digital Age, David...



Managing in a New Era

Author: Dr. Scott Downey, Director and Professor For many years, we have talked about how sales and marketing have evolved over time. If we look at this historically, we can consider how the sales and marketing process focused on explaining product features because of...



Investing in Talent: Commodity vs. Annuity

Author: Dr. Pete Hammett, Visiting Professor Over the course of my career, I have had the great honor and privilege of working with professionals from a multitude of industries and levels across the country. On many occasions when working with groups of high-level...



Taking a Leap and Landing on Success

Author: Dr. Allan Gray In a crowded marketplace that’s only getting smarter, how do you set yourself apart? As a young professional, GW Fuhr had a passion for agriculture and aspirations of becoming a sales leader. Surrounded by other young professionals with the same...



How to Create Curious Employees

Article Work curiosity: A new lens for understanding employee creativity. Yu-Yu Chang and Hui-Yu Shih Journal Human Resource Management Review, Vol. 29, No. 4. December 2019 Reviewer Dr. Michael Gunderson, Director and Professor Summary This Quarterly Review article...



Service Blueprinting: A Roadmap to Customer Satisfaction

In a market where customer service and positive interactions are of increasing importance, it is critical for agribusinesses to understand and adapt to these demands. Organizations tend to rely on “the way things have always been done” rather than assessing their...



Thriving in a Shifting Marketplace

Thriving in a Shifting Marketplace Consolidation, tight margins, increasing consumer demand and price transparency are just a few of the challenges currently facing the agricultural retail supply chain, forcing leaders to adapt and adjust. These challenges have made...



Increasing Profits with Multichannel Strategies

Article Multichannel strategies for managing the profitability of business-to-business customers. Crecelius, A., Lawrence, J., Patil, A., & Scheer, L. Journal Journal of Marketing Research, 2019, Volume 56(3) 479-497 Reviewer Dr. Luciano Thome e Castro, Clinical...



Self-Managed Teams Need Leaders Too

Article It’s not just what is said, but when it’s said: A temporal account of verbal behaviors and emergent leadership in self-managed teams. Fabiola H. Gerpott, Nale Lehmann-Willenbrock, Sven C. Voelpel and Mark van Vugt Journal Academy of Management Journal, June...