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The Customer Journey: Where are You Going Wrong?

The Customer Journey: Where are You Going Wrong? Reviewer Dr. Luciano Thomé e Castro, International Adjunct Professor Article What You’re Getting Wrong About Customer Journeys by Ahir Gopaldas and Anton Siebert Magazine Harvard Business Review Summary Depending on the...



Scaling Ideas into Success

Scaling Ideas into Success Reviewer Dr. Lourival Carmo Monaco Neto, Postdoctoral Research Associate Article Why It’s So Hard to Scale a Great Idea by John A. List Journal Harvard Business Review, May 2022 Summary The concepts of innovation and disruption are not new....



Resetting the Table

Resetting the Table Reviewer Dr. Michael Boehlje, Distinguished Professor Emeritus Book Paarlberg, R. (2021). Resetting the Table: Straight Talk About the Food We Grow and Eat. Knopf. Summary The food production and distribution industry is increasingly at the...



How Farmers Markets Support Local Agriculture

How Farmers Markets Support Local Agriculture Reviewers Alexander Robinson, Graduate Student, and Dr. Brady Brewer, Assistant Professor Article The Influence of Farmers Markets’ Characteristics on Vendor Sales by Jeffery O’Hara, Nony Dutton and Nick Stavely...






Using Brand Nostalgia to Improve Customer Loyalty

Using Brand Nostalgia to Improve Customer Loyalty Reviewers Alex Robinson, Graduate Student, and Dr. Brady Brewer, Assistant Professor Article The power of brand nostalgia: Contrasting brand personality dimensions and consumer-brand relationships of nostalgic and...



Jobs to be Done

Jobs to be Done Reviewer Dr. Lourival Carmo Monaco Neto, Postdoctoral Research Associate Article Know Your Customers’ “Jobs to Be Done” by Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan Journal Harvard Business Review, September 2016 Summary We...



The Pursuit of Ideas and Ideals

The Pursuit of Ideas and Ideals Reviewer Dr. Lourival Carmo Monaco Neto, Postdoctoral Research Associate Article Why Today’s Startups Pursue Both Ideas and Ideals by Ranjay Gulati Journal Harvard Business Review, May 13, 2021 Summary Business landscapes are changing...