Search
Close this search box.

Customer Service

Browse Customer Service Posts

Service Blueprinting: A Roadmap to Customer Satisfaction

10.29.2019

Agribusiness, Management, Strategy, Supply Chain

Service Blueprinting: A Roadmap to Customer Satisfaction

In a market where customer service and positive interactions are of increasing importance, it is...

Read More
Manading Cusomer Relations pyramid

10.31.2017

Quarterly Review

Managing customer relationships

The authors of this article take an economic approach to building customer relationships. Specifically, whether...

Read More
Customer Journey Map

06.23.2017

Quarterly Review

Customer journey mapping

While presented as a case study, this article was selected for the review this quarter...

Read More

06.22.2008

Agribusiness, Marketing, Sales

Quality – How to Keep it Everyone’s Job

From Feed and Grain Magazine - Quality — we talk about it lots. Customers are...

Read More

02.22.2008

Agribusiness, Marketing, Sales

Re-Thinking Service Strategies to Drive Profit

From Seed World Magazine - During periods of rising prices and shrinking profit margins, one...

Read More

01.22.2005

Agribusiness, Human Resources, Management

Dealing with Customer Complaints

From Feed and Grain Magazine - Customer complaints can be a real challenge. At times...

Read More

02.22.2004

Agribusiness, Education, Human Resources, Management

Invest in Your Company’s Human Capital

From Feed and Grain Magazine - We live in a highly educated society in which...

Read More

Workshops

Degrees

About

Contact

  • 403 Mitch Daniels Blvd
    West Lafayette, IN 47907
  • agbusinessinfo@purdue.edu
  • (765) 494-4247
Search
Close this search box.