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Customer Satisfaction
Browse Customer Satisfaction Posts
03.29.2022
Quarterly Review
,
Strategy
Jobs to be Done
We all know and have heard many times that innovation is what feeds sustainable growth...
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09.25.2020
Quarterly Review
How Does Customer Satisfaction Impact Future Costs of Selling?
The cost of selling (COS) is defined as the expenditure incurred by a firm to...
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10.29.2019
Agribusiness
,
Management
,
Strategy
,
Supply Chain
Service Blueprinting: A Roadmap to Customer Satisfaction
In a market where customer service and positive interactions are of increasing importance, it is...
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03.21.2019
Agribusiness
,
Careers
,
Education
,
Industry Analysis
,
Leadership
,
Management
,
Marketing
,
Research
,
Sales
,
Strategy
What Do Sales Managers Manage?
The Service-Profit chain shows the relationship between employee activities and company profits. The concepts are...
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03.15.2019
Quarterly Review
Delight, But Not Too Much
This paper seeks to understand the role of satisfaction and delight on customer loyalty. The...
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06.22.2008
Agribusiness
,
Marketing
,
Sales
Quality – How to Keep it Everyone’s Job
From Feed and Grain Magazine - Quality — we talk about it lots. Customers are...
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10.22.2007
Agribusiness
,
Marketing
,
Sales
,
Strategy
Creating Innovative Service Strategies for Profit
From AgriMarketing Magazine - In today’s highly-sophisticated, increasingly-consolidated agricultural inputs marketplace, more customers seem to...
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04.22.2007
Leadership
,
Management
Innovation, Creativity and Brainstorming
From Feed and Grains Magazine - Have you ever been in a situation where somebody...
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06.22.2004
Agribusiness
,
Marketing
,
Sales
Value Placed on the Customer Returns Value to the Business
From Seed and Crops Digest - Whoever said, “The customer is always right,” as a...
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05.22.2002
Agribusiness
,
Sales
,
Strategy
What our Leaders are Saying About CRM in 2002
From Strategic Customer Relationship Management - The current economic situation has forced businesses to be...
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About
About The Center
Faculty & Staff
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Custom Programming
Degrees
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MS-MBA Degree
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