Filter by Tag: Services.

Performance transparency

Article Merlo, O., Eisingerich, A., Auh, S., Levstek, J. “The benefits and implementation of performance transparency: The why and how of letting your customers ‘see through’ your business.” Business Horizons, Volume 61, Issue 1, Pages 73-84 (2018) Reviewer Masi...



Effective product-service systems

Article Kuijken, Bram. Gerda Gemser, Nachoem M. Wijnberg. (2017). “Effective product-service systems: A value-based framework.” Industrial Marketing Management. 60, 33-41. Reviewer Dr. Michael Gunderson, Director and Professor Summary Like many business sectors, food...