Management

Browse Management Posts

12.11.2019

Agribusiness, Leadership, Management, Quarterly Review

How to Create Curious Employees

This Quarterly Review article is different from others I have done in that it is...

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10.29.2019

Agribusiness, Management, Strategy, Supply Chain

Service Blueprinting: A Roadmap to Customer Satisfaction

In a market where customer service and positive interactions are of increasing importance, it is...

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10.04.2019

Agribusiness, Management, Strategy

Thriving in a Shifting Marketplace

Consolidation, tight margins, increasing consumer demand and price transparency are just a few of the...

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09.18.2019

Agribusiness, Leadership, Management, Quarterly Review, Research, Strategy

Self-Managed Teams Need Leaders Too

After cutting through the leadership research and management jargon, this paper offers some serious insight...

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06.14.2019

Agribusiness, Careers, Featured, Leadership, Management, Strategy

Connecting Talent from First-Level to C-Suite

Dr. Keith Halperin, senior client partner for Korn Ferry Hay Group and associated faculty with...

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06.07.2019

Quarterly Review

The Science Behind Chick-fil-A’s Winning Ways

This paper seeks to understand the role of emotional labor on customer loyalty. Emotional labor...

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04.23.2019

Agribusiness, Careers, Education, Leadership, Management, Marketing, Sales, Strategy

What’s on your Electrician’s Cart?

In hindsight, it sounds simple to say that customer-facing employees at Consolidated Electrical Distribution (CED)...

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03.21.2019

Agribusiness, Careers, Education, Industry Analysis, Leadership, Management, Marketing, Research, Sales, Strategy

What Do Sales Managers Manage?

The Service-Profit chain shows the relationship between employee activities and company profits. The concepts are...

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03.15.2019

Quarterly Review

Delight, But Not Too Much

This paper seeks to understand the role of satisfaction and delight on customer loyalty. The...

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03.15.2019

Quarterly Review

B2B Relationships on the Fast Track

Supplier provided solutions describes the action of a supplier providing services that complement the main...

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